Intellectual Capital Consulting    Tel: (770) 423- 1022    1720 Mars Hill Rd., Suite 8-218, Acworth, GA 30101

OUR TEAM

Cathy Missildine, SPHR
Chief Performance Officer


At a time when HR was about paychecks, picnics and employees  of the month, Cathy was focusing on HR performance. Cathy brings her experience and expertise to ICC along with a real understanding of the issues facing companies today. This translates well in her work with executives in the areas of productivity, retention, training, staffing and strategic implementation.


Cathy is also a nationally recognized speaker on "metrics that matter." Some of her more recent projects include performance management redesign, strategic transformation of HR, change management, satisfaction surveys with quantitative and qualitative analysis, and workforce planning.

Barbara Hughes
Co-Founder, SVP of Operations & Strategy


As one of the first women to broker risks at Lloyd's of London, Barbara gained valuable international business experience in Europe and Canada.  Barbara's executive background in strategy, process transformation and research helps ICC create innovative tools and techniques that enable clients to seize opportunities that improve processes and enhance overall results.


Barbara's current areas of research include-linkage analysis, service-profit connection and financial analytics.  Her recent projects include several in the area of voice of the customer continuous improvement, strategy development and execution, and human capital analysis.